Privacy Policy

Last updated: 04.09.26

Your privacy matters to us. This policy sets out how Spade Marketing collects, uses and safeguards your personal information when you visit www.spademarketing.co.uk, get in touch with us, or work with us as a client.

About Us

Spade Marketing is a digital marketing business based in Essex, offering social media management, content creation, email marketing and consultancy services. For the purposes of data protection law, we are the "controller" of the personal data described in this policy.

Website: www.spademarketing.co.uk
Contact: hello@spademarketing.co.uk

Information We Collect

Depending on how you interact with us, we may hold:

Your name, email address and phone number
Details about your business, including your website and social media handles
Information you share with us through enquiry forms, email, direct messages or during calls
Technical data about your visit to our website, such as your IP address, device and browser type, and which pages you view — gathered through cookies and analytics tools

We keep this to what's genuinely needed to run our business and serve our clients well.

How We Gather This Information

We typically receive your data when you:

Fill in a form on our website
Contact us directly by email, phone or social media
Book a discovery call or enquire about working with us
Simply browse our website, via cookies and analytics

What We Do With It

Your information helps us to:

Reply to your enquiries and talk you through our services
Deliver the work we've agreed to do together and manage that relationship
Raise invoices and handle payments
Understand how our website is used, so we can keep improving it
Meet our legal, tax and accounting responsibilities

We will never sell or trade your personal data to anyone else.

Our Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following to process your data:

You've given us consent
It's necessary to deliver a contract with you
We have a legitimate business reason for doing so
We're required to by law

Who We Share It With

We don't hand your data to just anyone. Where it's necessary to run our business, we may share it with:

Our website hosting and platform provider (Wix)
Accounting and invoicing software used to manage payments
Analytics tools such as Google Analytics, to understand website performance

Keeping Your Data Safe

We take reasonable, appropriate steps to protect your information against loss, misuse or unauthorised access. We only hold on to personal data for as long as we genuinely need it - either to fulfil the purposes set out in this policy, or because we're legally required to.

Your Rights

Under UK data protection law, you can:

Ask what personal data we hold about you
Ask us to correct anything that's wrong or incomplete
Ask us to delete your data
Object to, or ask us to restrict, how we use it
Withdraw any consent you've previously given
Complain to the Information Commissioner's Office (ICO) if you're unhappy with how we've handled your data ICO website: https://www.ico.org.uk

Our website uses cookies and similar technologies to help it run properly and to help us understand how it's used. Cookies are small text files stored on your device when you visit. We use:

Essential cookies, needed for the website to function and for security — these can't be turned off
Analytics cookies, such as Google Analytics, which show us which pages are visited and how, without identifying you personally
Functionality cookies, which remember choices you've made for a smoother visit
Marketing cookies, which may track your activity across sites, including social platforms, to show more relevant content

Because our site is built on Wix, some cookies are also set by Wix itself to support core site functionality. You're in control - you can manage or switch off cookies through your browser settings at any time, though some parts of the site may not work as well if you do. For more on how cookies work generally, visit https://www.aboutcookies.org.

Links to Other Sites

Our website may link out to other websites or our social media profiles. Once you leave our site, we're no longer responsible for how your data is handled, it's worth checking the privacy policy of any site you visit.

Updates to This Policy

We may update this policy from time to time, for example if our services or the law change. Any updates will be posted here with a new "last updated" date.

Get in Touch

Questions about this policy, or how we handle your data? Email us at hello@spademarketing.co.uk.